INTERCOASTAL TECH RESOURCES is dedicated to providing business technology to small and medium-sized companies. Our aim is to deliver the best products, service and value based on a complete understanding of your business's specific needs and goals.
INTERCOASTAL TECH RESOURCES was formed by a group of IT professionals who realized that there was a gap between the level of service provided to large companies and that provided to smaller businesses. With a focus on customer service and added value, we hope to bring everyone the attention, competitive pricing and service level that is normally only available to the big guys.
As experienced IT engineers and technologists, we know that all business operations depend on reliable technology, particularly if your focus is on customers who don't walk in your front door to talk to you. Technology should support all levels of business communication, development and the customer experience.
We make suggestions and develop system plans that support your business needs first and foremost, not our billing invoice. We never propose a system that does more than you need.
Our support desk will answer your inquiries within 30 minutes. Support plans can be customized to your specific business hours and time zone or be expanded to include 24/7 availability.
All activities and operations related to your account – from design and installation to contracting and billing – are visible to you at all times through your private portal on our website.
Our system management policies are designed to protect you by deploying upgrades consistently and proactively.